UI​/UX Designer

UI/UX Designer (In-Office, Full-Time)

Location:

Boca Raton, FL

Work Schedule:

Monday–Friday, In-Office

Reports To:

Head of Product Ownership

About Grubbrr:
Grubbrr is a leading provider of innovative self-ordering and guest-engagement solutions for the restaurant, retail, and hospitality industries. Our platform powers self-service kiosks, Kitchen Display Systems (KDS), Point of Sale (POS), order progress boards, and online ordering experiences used by brands ranging from emerging concepts to large multi-location operators.

We focus on creating fast, intuitive, and frictionless user experiences that help our clients operate more efficiently while delivering a better experience to their customers.

The Role

We are seeking a creative, driven, and collaborative UI/UX Designer to join our Product and Engineering organization. This role plays a critical part in shaping how users interact with Grubbrr’s platform across a wide range of self-service and internal applications.

This position blends hands‑on UI/UX design with visual storytelling and communication. In addition to designing and optimizing user interfaces, the designer will help communicate product value through prototypes, demos, and presentation materials used internally and with prospective clients.

The ideal candidate has a few years of real‑world UI/UX experience, a strong foundation in user‑centered design, and enjoys working closely with product, engineering, and other cross‑functional teams in a fast‑moving, in‑office environment.

What You’ll Do UI/UX Design & Optimization

• Design and optimize user experiences for Grubbrr’s core kiosk software, with a strong emphasis on reducing taps/clicks and accelerating order completion.
• Continuously refine existing interfaces to improve speed, clarity, and usability in high‑traffic, real‑world environments.

New Product & Feature Design

• Design and prototype new user flows and interfaces across:
  • Self‑service kiosks
  • Kitchen Display Systems (KDS)
  • Order progress boards
  • Point of Sale (POS) applications
  • Online ordering platforms and custom kiosk experiences
• Translate complex business and technical requirements into elegant, intuitive user flows.

Cross‑Functional Collaboration

• Partner closely with the Product Owner/Management team to understand requirements, priorities, and customer needs.
• Work directly with Engineering to ensure designs are technically feasible and implemented with high quality.
• Collaborate with Sales, Customer Success, and Operations when designs impact demos, pilots, or client implementations.

Stakeholder Communication & Presentations

• Prepare and present design concepts, prototypes, and design rationale to internal stakeholders, including C‑level leadership.
• Create and edit basic presentation decks and visual materials to support product demos, pilots, and internal alignment.

Demo & Pilot Support

• Assist with kiosk branding updates, image asset editing, and menu customizations for demos and pilot programs—particularly for larger or strategic clients.
• Help ensure demo experiences reflect the best version of the product.

Problem Solving & Iteration

• Review user feedback, support tickets, and usability challenges.
• Propose, test, and iterate on design solutions that improve overall user experience and operational efficiency.

Design Specifications & Implementation Support

• Develop wireframes, user flows, and high‑fidelity prototypes using Figma.
• Provide design assets and detailed specifications to front‑end developers.
• Offer support around basic HTML structure or layout considerations when needed to ensure smooth implementation.

What Success Looks Like

• Measurable reduction in taps/clicks and friction within core ordering flows.
• Clear, consistent user experiences across kiosks, KDS, POS, and online ordering.
• High‑quality prototypes and demos that support sales conversations and client pilots.
• Strong collaboration and trust with Product and Engineering partners.

Required Experience & Skills

• 5+ years of professional experience designing UI/UX for digital products.
• Strong proficiency in Figma for wire framing, prototyping, and high‑fidelity design.
• Demonstrated ability to design experiences that prioritize speed, efficiency, and clarity.
• Exp…