Specialist, Field Support Sol- Trainer

About the Role

Provides comprehensive training, technical seminars and field ride‑withs within the Service Division. Accountable for developing, administering and presenting comprehensive technical training to field service employees on all existing and future contracted products sold by Canon USA. This includes all Canon Enterprise and Production Technology Solutions products as well as any third‑party identified products (i.e. HP, Fiery, etc.). In addition, the Field Support Solutions Specialist will actively provide On the Job Training through ride‑withs in support of the current Service Standards, Spares Standards and Dispatch Standards.

This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.

• Performs Technical/Non‑technical seminars/OJT training sessions in the field to help improve the KPI’s of the technicians and branch performance.
• Assists with the deployment, roll‑out and implementation of major account installs during peak time periods.
• Participates and contributes in the technical information sessions.
• Creates, updates and distributes technical seminar contents and OJT reports to target individuals and branches.

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.

• Degree in related field preferred.
• Strong communication, presentation, and organizational skills.
• Knowledge of PC and/or Mac applications.
• Experience working with end users in a support and/or training capacity is desirable.
• Canon Technical Training Course Certifications for products related to the iRADV/IR/IRC/IP/CLC product line.
• Technical proficiency with Canon or equivalent office imaging industry.

We are providing the anticipated base salary range for this role: $54, annually.

About our Company – Canon U.S.A., Inc. is a leading provider of consumer, business‑to‑business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top‑10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility.

To learn more about Canon, visit us and connect with us on Linked In.

All referenced product names, and other marks, are trademarks of their respective owners.

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

Canon is proud to be an equal‑opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information, or protected veteran status.

Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e‑mail us at accomm