Research Trainer

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Research Trainer to join our team. The Research Trainer is responsible for delivering training programs to new hires within the PSA Research Department. This role focuses on administering curriculum-based training, providing metric-based feedback to trainees, and contributing to the development of training materials. The Research Trainer supports the team's overall mission to ensure the Research department is properly equipped to identify trading cards, including sports trading cards, non-sport trading cards, and Trading Card Games (TCGs), as well as research unknown sets across vintage and modern collections.

You’ll report to the Research Quality and Training Manager and work from our Boca Raton, FL office.

Onsite Requirement:
This role requires you to be onsite in the office 5 days per week.

What You’ll Do:

Administer training using established curriculums and provide metric-based feedback to trainees

Provide curriculum feedback to support continuous improvement

Assist in curriculum development initiatives

Assist in workshop development, including quarterly workshops

Assist in the creation of ad hoc guides and One Point Lessons (OPL)
Support intra-departmental training efforts, including dual grade service and pack service

Support inter-departmental training efforts, including Grading, Sealing, and V2 training

Assist in creating and updating training curriculums

Support company expansion at new offices, with some travel possible

Participate in other duties as assigned to support the Research Training Team

Who You Are :1+ years of Research Department experience required

Strong verbal and written communication skills

Ability to provide constructive feedback and metric-based assessments

Detail-oriented with strong organizational skills

Proficiency in Microsoft Office Suite and learning management systems preferred

Physical Requirements:

Computer Use:
Typing, mouse work, and sitting and looking at a computer potentially for long periods of time

Hand Use:
Regular hand use for various tasks

Hearing Requirements:
Ability to hear alarms, signals, and verbal instructions

Lifting and Carrying:
Ability to lift, carry, and move materials up to 25 pounds

Sitting or Standing:
Ability to sit or stand for extended periods of…