Site Reliability Engineer

Join the Team Modernizing Medicine At Mod Med, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This  for doctors, by doctors  philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When you join Mod Med, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work
2025 Globee Business Awards:
Gold Globee for “Technology Team of the Year”2025 Black Book Awards:
Ranked #1 EHR in 11 Specialties Florida Venture Forum:
Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description

Summary:

Mod Med is seeking a driven Site Reliability Engineer to join our high-performing, collaborative, and passionate team. In this role, you’ll be instrumental in ensuring our cloud infrastructure is secure, scalable, reliable, and cost-efficient, enabling our developers to move fast while building innovative solutions that truly Modernize Medicine.

This is a hands-on position where you’ll lead automation, observability, and performance initiatives across a dynamic healthcare IT environment, helping shape the future of our cloud-native platform.

Key Responsibilities:

Cloud Infrastructure Management:
Administer and optimize AWS environments for security, performance, scalability, and cost-efficiency.

Monitoring & Observability:
Enhance Data Dog monitoring to proactively detect and resolve issues.

Developer Empowerment:
Standardize infrastructure and provide self-service access through Git Ops, APIs, UIs, and other automation tools.

Containerization & Orchestration:
Lead Kubernetes initiatives to improve efficiency, scalability, and resilience.

Performance Tuning & Cost Optimization:
Continuously improve cloud performance and reduce costs through smart resource management.

Incident Response & Troubleshooting:
Quickly diagnose and resolve complex issues across AWS environments.

Security & Compliance:
Implement best practices for cloud security and regulatory compliance.

CI/CD Optimization:
Improve deployment pipelines using Jenkins, Git Hub Actions, and AWS services for fast and reliable releases.

Mentorship &

Collaboration:

Guide junior engineers, foster learning, and promote a culture of operational excellence.

Cross-Functional Partnerships:
Work closely with product, engineering, and operations teams to deliver AWS-based solutions that meet business objectives.

Required Qualifications:

Experience:

5+ years in Cloud/Site Reliability Engineering.

Cloud Expertise:
Deep hands-on experience with AWS, including security, performance tuning, and cost management.

Automation & Tooling:
Proficiency with Data Dog, Terraform, Ansible, Kubernetes, Jenkins, and scripting languages (Python, Bash).Technical Knowledge:
Strong understanding of networking, cloud security, CI/CD best practices, and Windows Server/IIS administration.

Leadership:
Proven ability to mentor engineers and drive technical initiatives.

Communication:
Excellent verbal and written skills, able to clearly explain technical concepts to diverse stakeholders.

Mindset:
Passionate about reliability, automation, and building scalable, cloud-native systems in a fast-paced environment.

Mod Med Benefits Highlight:
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