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B2B SaaS Product Support Specialist

Job in Boca Raton, Palm Beach County, Florida, 33481, USA
Listing for: Modernizing-Medicine,-Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    SaaS Sales
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: B2B SaaS Product Support Specialist I

Mod Med is hiring a Product Support Specialist I to join our Client Services team. You’ll provide frontline support to Klara users, troubleshoot software issues, and document solutions to improve the customer experience.

Ideal candidates have 1–2 years in B2B SaaS support, strong communication skills, and familiarity with EMR systems; knowledge of Zendesk, Jira, Salesforce, and Google Workspace is a plus. Hybrid, US-based roles available.

We are currently recruiting a B2B SaaS Product Support Specialist I for our team in Boca Raton, FL, United States.

We are looking to fill the B2B SaaS Product Support Specialist I position at Modernizing-Medicine,-Inc. in Boca Raton, FL, United States.

The B2B SaaS Product Support Specialist I role at Modernizing-Medicine,-Inc. is now open for applications in Boca Raton, FL, United States.

Join us at Modernizing-Medicine,-Inc. as our next B2B SaaS Product Support Specialist I in Boca Raton, FL, United States.

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