Director, IT Transformation

We are seeking a strategic, hands‑on IT Transformation Leader to drive the end-to-end digital and technology modernization of our office products distribution business. This role will lead the transformation of legacy systems, processes, and capabilities into a modern, scalable, customer‑centric digital platform that supports frictionless B2B engagement, real‑time supply chain visibility, personalized local service at global scale, and measurable productivity gains for small‑to‑mid businesses, offices, schools, and government customers.

The ideal candidate brings proven experience leading large‑scale IT/digital transformations in wholesale distribution, logistics, supply chain, or B2B retail/wholesale environments - with a strong emphasis on ERP modernization, e‑commerce enablement, data‑driven operations, and cloud migration.

• Develop & Execute IT Transformation Strategy:
  Starting with a full understanding of the tech stack in terms of cost, usage, and interconnectedness, define and lead a multi‑year roadmap aligned with business goals: becoming the most trusted/indispensable partner through global scale + deeply personalized local expertise. Prioritize initiatives in ERP, warehouse management systems (WMS), transportation management (TMS), order management, and customer portals.
• Modernize Core Systems & Architecture :
  Specifically in the areas of 1 CRM for both Customer Service and Sellers to leverage, Lead migration from legacy on‑premises systems to cloud‑native, modular architectures. Implement integrated platforms for end‑to‑end visibility (Drivers à Sellers à Customer Service). In addition to commercial, this role should support the Supply Chain team to better measure On Time Delivery and enable commercial functionality at the Point of Sale.
• Drive Digital Customer & Operational Excellence Enable frictionless B2B experiences: omnichannel e‑commerce (e.g. enabling returns in the system), AI‑powered product recommendations, real‑time pricing/inventory, and measurable ROI dashboards for customers. This role should also develop a 2027 roadmap for the new e‑commerce site for the ODP Business Solutions team.
• Lead Change Management & Adoption:
  Partner with business units (sales, supply chain, finance, customer service) to drive adoption of new tools and processes. Specially, as we design a local market structure and pilot those markets in Atlanta, Dallas, and Phoenix, the IT Transformation leader needs to enable the markets success with dashboard and scorecard visibility.
• Governance, Risk:
  Support the pricing team in the upgrade and enablement of the Pros tool that matches our future state processes.
• Team Leadership & Budget Oversight :
  Ensure we are making smart decisions to reduce our tech stack while increasing the speed, functionality, user experience, and customer experience of our tools.

• 7+ years in a leadership role, with 5+ years leading enterprise‑wide digital/IT transformations in distribution, wholesale, logistics, supply chain, or B2B retail industries (office products, industrial supplies, food service distribution, or similar highly preferred).
• Proven track record delivering complex programs: ERP implementations (SAP S/4, Oracle, Microsoft Dynamics 365), cloud migration (AWS/Azure/Google), e‑commerce platforms, WMS/TMS upgrades, and data/analytics modernization.
• Strong understanding of B2B distribution challenges: multi‑channel order management, inventory optimization, last‑mile delivery, pricing complexity, customer segmentation (SMB, education, enterprise), and supply chain resilience.
• Bachelor's or Master's in Computer Science, Information Systems, Business, or related field; MBA or advanced degree a plus.
• Certifications:
  
  PMP,…