Operations Manager

Join to apply for the Operations Manager role at EōS Fitness
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EōS Fitness is bold, upbeat, and motivating. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. Core Values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win.

Lead, coach, and train the Service team to create a fun atmosphere, host members, and serve as the hub for information for our members, guests, and staff.

• Passionate about creating an elevated member experience through friendly, approachable service.
• Hire, train, schedule, and supervise staff for kids club, front desk, and janitorial roles.
• Communicate goals, expectations, and procedures clearly to all team members.
• Provide constructive feedback on performance using specific language.
• Address member concerns, manage membership inquiries, and resolve issues promptly.
• Ensure compliance with health and safety regulations and maintain certifications.
• Supervise facility maintenance and cleanliness of equipment, locker rooms, and common areas.
• Partner with Sales, Fitness, Facilities, and Marketing to improve gym performance and uphold brand standards.
• Monitor and order inventory of fitness equipment, cleaning supplies, and retail products.
• Communicate calmly and clearly with staff and members during emergencies or disruptions to ensure safety and well‑being.

• 2-3 years of operations management experience.
• Strong communication skills, both verbal and written.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.
• Excellent relationship building and influencing skills with people at all levels.
• Strong detail orientation, systematic problem‑solving approach, and good time management.
• Excellent MS Office skills.
• Aligns with our Core Values.

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Must be intimately knowledgeable of company policies and SOPs.
• Ability to work in a gym setting, move about club floors, and communicate with employees, members, and the public.
• Ability to access and operate company computer systems for documents, data entry, and reports.
• Ability to bend routine, repeatedly lift more than 40 lbs.

Salary Pay Range: $58,656—$66,000 USD.

• Highly energetic and collaborative team.
• Management team that cares about professional development.
• Free membership for you and one family member.
• Discounted Personal Training and merchandise.
• Employee referral program.
• Daily pay offered.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistant program, and even pet insurance offered.
• 401(k) plus company matching.
• Personal education growth options with Sophia Learning.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.