Director, AI-Driven Customer Care & Ops
Listed on 2026-10-07
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Management
Client Relationship Management
The Farmer’s Dog, Inc. is seeking a Director of Customer Care, Operational Excellence to shape and govern critical capacity, workforce planning, and continuous improvement across the customer care function.
You will partner with product, engineering, marketing, and supply chain to deliver outstanding service while driving efficiency and a best-in-class customer experience. You’ll lead an internal Voice of the Customer program and the Customer Care Insights team, influence senior leaders, and
Consider building your career as a Director, AI-Driven Customer Care & Ops at The Farmer’s Dog, Inc.
This posting is for the Director, AI-Driven Customer Care & Ops role at The Farmer’s Dog, Inc., based in Boca Raton, FL, United States.
We are looking to fill the Director, AI-Driven Customer Care & Ops position at The Farmer’s Dog, Inc. in Boca Raton, FL, United States.
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