Customer Care Manager: Lead HighImpact DTC Pet Care Team
Listed on 2026-10-07
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Management
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Customer Service/HelpDesk
Customer Success Management
The Farmer’s Dog is seeking a Customer Care Manager in Boca Raton to lead a team of 10-15 Advisors. You will coach, develop, and empower frontline associates to deliver exceptional care, resolving issues with first-contact efficiency and cross-functional collaboration.
This in-office role emphasizes servant leadership, data-driven improvements, and strong ownership of team performance. You will directly support customer escalations, coach on new processes, and partner with Ops to uphold our
This role, Customer Care Manager:
Lead a High Impact DTC Pet Care Team at The Farmer's Dog, could be your next opportunity.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Boca Raton, FL, United States.
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