Quality Assurance Specialist – Calibrations and Audits

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Who we are:

Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.

Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery.

Job Title:

Quality Assurance Specialist - Calibrations and Audits

Organizational Relationships

Reports to:

• Quality Assurance Director

• Manufacturing
• Facilities
• Quality Assurance

• Calibration program management: manage calibration system spreadsheet, schedule calibrations with 3rd party vendors, and communicate with 3rd party vendors about failures, repairs, and trends of equipment.
• Create POs in systems like Net Suite for approved calibration quotes and coordinate execution of services.
• Documentation and compliance:
  Maintain complete records of all calibration, maintenance, and repairs in compliance with regulations like Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
• Standard Operating Procedures (SOPs):
  Read, follow, and potentially write or revise calibration-related SOPs for new and existing equipment.
• External vendor management:
  Coordinate with 3rd party vendors for specialized calibration services or repairs that are not performed in-house.
• Approve 3rd party calibration companies and equipment vendors via supplier qualification and audit procedure.
• Technical knowledge:
  Strong understanding of calibration principles and proficiency with calibration standards, instruments, and software.
• Investigate and resolve major instrument-related issues and out-of-tolerance (OOT) reports.
• Analyze calibration data to identify trends, improve measurement processes, and minimize equipment downtime.
• Deviation and corrective action:
  Investigate and troubleshoot equipment that fails calibration. This includes documenting "out of tolerance" findings, participating in non-conformance reports, and implementing Corrective and Preventive Actions (CAPA).
• Act as a technical liaison between calibration, maintenance, quality, and other departments.
• Create metrics to monitor instrument performance and analyze trends.
• Participate in site-wide shutdown meetings and lead calibration projects.
• Preventive maintenance (PM) and repair:
  Manage the preventative maintenance (PM) programs for facility equipment (water system, analytical devices, manufacturing equipment) where applicable.
• Coordinate repairs of equipment as needed to minimize downtime and ensure reliable performance.
• Initiate and manage Change Controls to document modifications to instruments, processes, or calibration procedures.
• Enter calibration results and metadata into the Master Calibration Log; assign  and labels to new instruments and ensure scheduling of calibration services.
• Monitor the ISO certification status of calibration vendors.
• Audits:
  Participate in internal and external audits by regulatory agencies, acting as a subject matter expert for all metrology-related documentation.
• Pest control program management: manage the company pest control program in all company locations (Boca Raton and Pompano Beach) to include scheduling pest control visits on a regular and as-needed basis, maintain all records and pest control activities in compliance with regulations like Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
• Standard Operating Procedures (SOPs):
  Read, follow, and potentially write or revise…