Sales Associate - Boca Raton

Join to apply for the Sales Associate - Boca Raton role at Cartier

3 days ago Be among the first 25 applicants

At Richemont Americas, we aspire to reflect the ever‑changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

• As an Ambassador of the Maison, achieve and exceed sales targets as directed by management and proactively develop client portfolio.
• Ensure a unique client experience throughout all touch points.
• Be an active participant in daily boutique operations.

• Sales Achievement
  • Consistently achieve and/or exceed monthly sales target, as directed by management.
  • Provide outstanding customer service: greet and acknowledge every customer, maintain high standards, solid product knowledge.
  • Adapt approach according to client needs and motivations.
  • Negotiate and handle objections with ease.
  • Assist after‑sales clients if Cartier after‑sales area/staff not available.
  • Remain current on industry news and competitor developments.
• Client Relationship Management
  • Cultivate new and existing client relationships.
  • Capture client data accurately for follow‑up and build relationships.
  • Resolve client issues and escalate as needed.
  • Partner with Management to support in‑store and off‑site events.
• Daily Boutique Operations
  • Understand and comply with security and operational policies.
  • Assist with daily set‑up, breakdown, and maintenance of the boutique.
  • Assist in merchandising and daily maintenance of displays and back‑stock.
  • Participate in inventories and cycle counts.
  • Assist with special projects as needed.

• Education: College degree preferred.
• Required Experience: 2 to 5 years in luxury retail, service or hospitality.
• General knowledge of timepiece movements.
• Technical
  
  Skills:
  
  Ability to work in a fast‑paced retail environment; computer and internet savvy; MS Office required; SAP knowledge preferred.
• Personal Skills / Abilities:
  • Additional language skills are a plus.
  • Excellent interpersonal and communication skills.
  • Strong understanding of customer service needs.
  • Strong attention to detail and ability to handle multiple tasks.
  • Genuine Maison Ambassador; uphold Cartier image.
  • Team‑player and self‑starter.
  • Must be available to work retail hours including weekends and travel for trainings, client events, conferences.

Richemont offers a generous compensation and benefits package for eligible employees. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available. We provide life insurance, disability benefits, and a 401(k) with employer match. Total rewards include paid time off, wellness reimbursement, and access to employee assistance program. Employees are encouraged to volunteer and make a difference in their local communities.

Only candidates selected for further consideration will be contacted.

Referrals increase your chances of interviewing at Cartier by 2x.

Apply BELOW