Cashier Team Member; Front End Service - Part Time

Overview

Cashier Team Member (Front End Service) - Part Time at Whole Foods Market. This role supports customers during the checkout process, performs all cash register functions, bagging groceries, and works at the customer service desk. Maintains attractive customer service displays and supports the Whole Foods Market Customer Service vision. All positions must be performed in accordance with team and store Standard Operating Procedures and strive to support WFM core values and goals while adhering to health and safety regulations.

$15.00/hr - $24.40/hr

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register; changes tapes and ribbon as necessary.
• Follows all cash handling procedures; aims to meet or exceed regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines to reduce waiting time.
• Participates in company programs as directed by leadership.
• Arrives on time, is appropriately groomed, dressed, and ready to work; works scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers promptly, and uses suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising.
• Follows procedures including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working/shopping environment and keeps equipment in line with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties; ensures pricing and signs are accurate.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store or company leadership.
• For US hires from November 2024 and beyond, cashiers may be assigned shopper training and related shopper tasks within the Customer Service Team.

• Demonstrates patience in dealing with customers and Team Members.
• Maintains proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Strong to excellent communication skills and ability to work as part of a team.
• Ability to deliver information clearly to team members, customers, and vendors.
• Ability to meet customer service expectations in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with urgency.
• Understanding of and compliance with WFM quality goals.
• Strong attention to detail.

• No prior retail experience required.

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Movement: bending, twisting, squatting and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: below 32°F (freezing), 32–40°F (refrigeration), above 90°F.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note:

This document provides a general summary of essential responsibilities and is not exhaustive. It does not reflect all duties or requirements for every position. The wage range is $15.00-$24.40 hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". For more information, visit the Whole Foods Market Careers site.