Beauty Advisor - Creed

Job Description:

What This Position is All About:
Under direction from the Client Development Manager, the Business Manager, Beauty is responsible for driving the business of a specific beauty brand by focusing on client development, ensuring an exceptional customer experience, and driving engagement of the total beauty floor. This role plays a crucial role in creating a seasonal sales strategy and is accountable for the realization of daily and monthly sales targets.

• Generates a variety of approaches to problem‑solving, new and novel ideas through the lens of understanding client needs and building and improving client relationships.
• Actively collaborates and contributes to a positive and inclusive team dynamic.
• Constantly looks for opportunity to improve the way things are done.
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships.
• A client champion, you consistently deliver a high standard of service and can be relied upon to always put the client first.
• Builds morale and spirit in their team, shares wins and successes.
• Fosters a performance culture to deliver positive outcomes across the organization.

• Minimum 1 year retail experience, preferably in a client‑driven sales environment; beauty experience preferred but not required.
• Proven leadership skills through development of direct reports.
• Works collaboratively with others and fosters teamwork.
• Highly motivated and results oriented.
• Attention to detail.
• Ability to do product consultations and applications.
• Tech‑savvy.
• Ability to manage and set goals through strategic planning.

• Drive brand sales and achieve seasonal vendor sales plan by sharing product knowledge to all Beauty advisors and developing key relationships throughout the store.
• Attend monthly Business Manager calls to develop strategies to achieve and/or exceed vendor sales plan.
• Create a customer‑centric mindset at the counter to support cross‑sell into brand by all Beauty advisors.
• Actively participate on social media (Instagram, etc.) to grow your personal brand and business.
• Achieve appointment goal and sales plan of all corporately negotiated events.
• Ad‑hoc responsibilities as needed.
• Serve as a brand expert and department representative.
• Lead team of brand’s Beauty advisors’ targeted outreach efforts to achieve appointment goals for all events.
• Ensure brand‑specific selling ceremonies and daily counter drivers are consistently offered and demonstrated to all clients.
• Work with vendor to plan and execute “at‑counter” events to drive customer loyalty and customer acquisition.
• Uphold brand image and standards.

• Utilize the SFA clienteling system to build individual sales volume, establish and maintain customer relationships to drive repeat business and client loyalty.
• Leverage all selling tools to stay connected with clients and continue to service their beauty needs.
• Be knowledgeable on all in‑store services and proactively offer the appropriate service to a client to further personalize and enhance their shopping experience.

• Continually upgrade product knowledge to drive sales and client satisfaction.
• Ask appropriate questions to identify a client’s needs in order to effectively provide guidance or directions.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

* The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.