Loss Prevention Business Development Manager

Johnson Controls helps retailers strengthen loss prevention and customer insight through video technologies, video analytics, CCTV, and EAS solutions. In this role, you will work across strategic retail accounts to drive growth, deepen executive relationships, and support long‑term customer success.

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out: A Day in a Life at Johnson Controls | Sales Roles

This position is focused on identifying, developing, and closing growth opportunities within assigned retail accounts. You will combine new business development, solution selling, and account management to expand wallet share, accelerate adoption of loss prevention technologies, and align Johnson Controls solutions with each customer’s operational and business priorities.

• Create new market share by selling loss prevention and EAS solutions alongside CCTV and advanced video analytics.
• Proactively prospect and secure profitable new business through direct outreach and multi‑level relationships within large retail organizations.
• Manage assigned accounts across opportunity identification, pre‑sales planning, deal execution, post‑sales installation planning, and follow‑up.
• Support customer satisfaction by resolving account issues related to invoicing, service, and post‑sales coordination.
• Maintain strong relationships across the account portfolio to support retention, expansion, and long‑term value.
• Partner with clients, engineers, and manufacturing teams to define product specifications and support implementation.
• Present solutions and value propositions, then close sales on terms that are mutually satisfactory to the customer and Johnson Controls.
• Develop annual, quarterly, monthly, and weekly plans aligned to business growth opportunities and company objectives.
• Travel occasionally, up to 25%, for customer meetings, site visits, and industry conferences.

You will own outcomes with accountability, safety, and integrity by balancing roughly 70% net new business prospecting with 30% wallet‑share expansion. You will stay close to the customer and focus on what matters most by identifying the right opportunities, removing obstacles, and keeping the pipeline tied to real business priorities. You will improve every day through candor and problem‑solving by refining account plans, strengthening qualification, and raising the quality of each sales conversation.

You will win as one team by building strong cross‑functional relationships with sales support, engineering, manufacturing, and service colleagues. Use disciplined territory planning and demand generation to build pipeline and support consistent growth. Align sales strategy, value messaging, and relationship approach with the content and execution work handled by internal support teams. Build and maintain a strong external network across retail accounts, stakeholders, and decision‑makers.

• Bachelor's degree in Business, Marketing, or equivalent field experience.
• Minimum 10 years of sales or sales management experience within the retail sector.
• Demonstrated consistent record of achieving performance goals.
• Experience with product and solution selling.
• Experience selling loss prevention systems and/or products at the C-level.
• Strong communication, relationship‑building, negotiation, and presentation skills.
• Ability to manage multiple accounts, priorities, and…