Member Enrollment Specialist

Member Enrollment Specialist - Signature MD

Boca Raton, FL (Hybrid) | Mon-Fri | ~40 hrs/week | $25/hr | 3-month temp-to-perm

Help people find the personalized healthcare experience they deserve. As the first point of contact for prospective members exploring Signature MD's concierge physician network, you'll turn inquiries into relationships - and relationships into enrollments.

• Be the friendly, knowledgeable voice (and chat partner) for people exploring concierge medicine
• Explain the benefits of personalized care and guide members through enrollment
• Manage 30+ calls a day, follow up promptly, and keep CRM records sharp
• Hit conversion and activity goals while delivering a five-star experience
• Handle enrollment data entry with accuracy and discretion

• A background in sales, healthcare, customer success, or hospitality
• Natural relationship-building and consultative sales instincts
• Comfort working independently and hitting metrics in a fast-paced environment
• CRM experience (Zoho, Salesforce, or similar) a plus
• Solid Microsoft Office skills
• Flexibility for shifts between 8am-8pm EST, Monday-Friday
• Bachelor's degree or equivalent experience preferred

You'll be part of a mission to reshape healthcare - connecting people with physicians who have more time, more focus, and stronger relationships with every patient. If you're driven by helping people and motivated by results, we want to meet you.