Appliance Installation and Repair Technician

Appliance Installation and Repair Technician – Store 000554, Boca Raton, FL

As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products, ensuring orders are completed in a manner that maximizes profitability while exceeding customer expectations.

• Prepare customers’ products for repair in the home
• Manage routes, part orders and returns to avoid excessive costs and losses
• Perform triage, manage client expectations, keep work orders up to date and close orders accurately and timely
• Offer alternative solutions when customers choose not to continue with their repair
• Manage inventory and vehicle maintenance in partnership with other team members
• Provide feedback and training opportunities to your team

• Experience actively using and learning about home theater and appliance products
• 6 months of experience delivering, installing or repairing consumer electronic products
• 1 year of experience in a customer service or in‑home services environment
• 1 year of experience in the electronics industry
• Ability to work a flexible schedule, including holidays, nights and weekends
• Current, valid driver’s license
• Minimum age 21 years
• Driving record meeting Best Buy safety standards (minimal violations/accidents)
• Able to lift 75 pounds with or without reasonable accommodation; up to 150 pounds with help
• Acquire and maintain any required state or local licensing within 90 days of hire

• Customer service experience, including resolution of complex issues

• Competitive pay
• Generous employee discount
• Physical and mental well‑being support
• Other benefits as outlined in the benefits guide (Eligibility may vary).

Best Buy is part of the Best Buy team, dedicating to enrich lives through technology. Our culture supports employees, offering career opportunities and encouraging authentic presence at work.

Best Buy is an equal opportunity employer.

Final date to receive applications:
Minimum of 5 days from posting date. You can find that date above the job title at the top of the page.