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Receptionist, Administrative​/Clerical

Job in Bodelwyddan, Denbighshire, LL18, Wales, UK
Listing for: NHS
Full Time position
Listed on 2026-10-28
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 26300 GBP Yearly GBP 26300.00 YEAR
Job Description & How to Apply Below

Main area Trauma and Orthopaedics Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday 8:30-4:30) Job
-AC260-1026W

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Ysbyty Glan Clwyd Town Bodelwyddan Salary £26,300 Per annum Salary period Yearly Closing 02/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
We also offer a number of family-friendly benefits, including work-life balance policies.

Job overview

The ability to speak Welsh is essential for this post

An exciting opportunity has arisen to become part of a team as a Receptionist in the Orthopaedic Department.

The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients who are visiting / calling the clinic, as well as colleagues and all service users.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible.

Main duties of the job

The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible.

A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed job description and main responsibilities

Please refer to attached job description and person specification documents.

To provide an accurate and prompt administrative function to facilitate the delivery of an efficient and effective appointment booking service. To provide comprehensive reception, and booking support for Trauma and Orthopaedic…

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