Network Engineer

Location:

Belfast (Onsite) Shift Pattern: 24/7 Shift Rotation (4 days on / 4 days off) Shift

Hours:

Day shifts (07:0019:00) | Night shifts (19:0007:00) Package: £41,600  Paid Certifications, 25 Days Holiday & Double overtime We are seeking a Network Engineer to join our 24/7 Technology Operations Command Centre. This is a hands-on, shift-based role operating in a fast-paced, high-visibility environment. You will be responsible for the monitoring, diagnosis, and resolution of network incidents across a diverse, mission-critical customer estate.

Based onsite within our brand-new facility, you will play a key role in ensuring the stability, performance, and availability of complex network and systems environments, working closely with internal engineering teams and third-party suppliers and be:
Proactive Monitoring:
Monitor network performance, capacity, and availability using enterprise tools (e.g., Solar Winds, PRTG, Juniper MIST). Incident Management:
Diagnose, troubleshoot, and resolve network faults across LAN, WAN, SDWAN, and telecoms services while minimizing service impact. Lifecycle Tracking:
Log, manage, and progress incidents and service requests through their full lifecycle, maintaining accurate updates and detailed documentation. SLA Adherence:
Work within defined Service Level Agreements (SLAs) to ensure timely resolution and high first-time fix rates. Maintenance & Health Checks:
Perform routine network health checks and preventative maintenance activities, deploying patches, firmware updates, and minor configuration changes as required. Documentation:
Produce clear incident reports, detailed shift handovers, and technical documentation. Escalation:
Escalate complex or unresolved issues to senior engineers or external vendors where appropriate. Stakeholder Communication:
Communicate clearly and professionally with customers, suppliers, and internal stakeholders, remaining calm under pressure. Required Experience Professional

Experience:

1 years of experience working as a Network Engineer, IT Engineer or similar within an enterprise or service provider environment. Troubleshooting:
Practical experience in troubleshooting across core routing and switching technologies. Core Networking:
Solid understanding of networking fundamentals including TCP/IP, DNS, LAN/WAN, VLANs, and routing protocols (e.g., BGP, OSPF). Technical Environment Multi-Vendor Support:
Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling:
Familiarity with monitoring, alerting, and ticketing systems (e.g., Solar Winds, Service Now, BMC Remedy). Qualifications & Security

Certifications:

CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance:
Must be eligible to obtain UK Security Clearance (SC).

What We Offer Professional Development:
Extensive training opportunities to support technical development and certification progression. Career Growth:
Clear pathways for career progression within Network Engineering and wider Technology Operations. Benefits Package:
Competitive annual leave allowance (with the option to purchase additional days) and a company pension scheme. Culture: A supportive working culture with access to employee networks and flexible benefits.