Administrator- North & East Integrated Transfer Of Care Hub; iToCH

Main area Administrative Grade Band 3 Contract 3 months (Fixed term contract or Secondment Opportunity until 31st January 2027) Hours Part time - 30 hours per week (To be worked over 7 days a week. 8am-6pm service including bank holidays and weekends) Job  

Site Carew House Town Bodmin Salary £25,760 - £27,476 Pro Rata Salary period Yearly Closing 26/10/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

We have a very rare opportunity to join our North and East Integrated Transfer of care Hub (iToCH) as one of our administrators to support the hub with processing all the referrals coming into the North and East community service. This role will be based in Carew House to work alongside the neighbourhood iToCH.

The Administrator will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining
accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow.

You must possess excellent communication and people skills; have the ability to work under pressure, whilst being a committed member of our
local point of access team.

This is a part time position covering the hours of 8am to 6pm 7 days/week, including bank holiday along with the other administrator within the team.

The role of the Admin Support Worker is to work with prioritise rs who are Nurses, Social Workers, Therapists and other members of staff employed within the multi-professional team, processing and managing the flow of patient referrals through the Transfer of care hub and local point of access.

The Admin Support Worker will monitor the referrals on the single electronic referral system on a continual basis, triaging in partnership with the multi professional team.

The Admin Support Worker will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow.

Please note:

If you are an internal candidate and wanting to apply for this position as a secondment opportunity. Before applying, please ensure you have discussed the post with your current line manager…