Patient Flow Coordinator

The closing date is 26 February 2026

We are looking to recruit an enthusiastic Patient Flow Co‑ordinator within the Cornwall Onward Care Team, based in Carew House, Bodmin. This person requires previous experience in patient flow.

An exciting opportunity to support patient flow from an acute hospital working alongside an experienced team.

The aim is to achieve a collaborative approach to hospital discharge, ensuring that patients only stay in hospital for the time required to complete their acute treatment and, where necessary, experience timely and seamless transfer of care to another setting.

To assist with the efficient day‑to‑day running of the Patient Flow Team, the role will provide administrative and clerical support to Nursing, Cornwall Council staff and any personnel in Carew, supporting the Onward Care Team.

Proposed interview date: to be confirmed

• Ensure patient needs are addressed based on the care plan and coordinated in the most timely and effective way.
• Act as a link, liaising with other agencies and departments to provide efficient and effective communication to expedite progress towards onward care.
• Develop working relationships with ward teams to enable them to support and coordinate flow across the acute trust.
• In collaboration with clinical teams, health and social care agencies, support the Integrated Transfer of Care Hub in planning and managing the daily flow through the acute trusts.
• Contribute to follow‑up assessments, care planning, identification of resources and service delivery to facilitate the appropriate and timely discharge of patients.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital‑based care to improve people’s physical and mental health, offering specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust, including doctors, nurses, therapists, and administrative and support staff.

We work in people’s homes, in community clinics and base sites, and some staff work from our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work, and a great partner.

Approximately 568,000 people live here. A third of those who live in Cornwall are supported by acute hospital services in Devon. During summer and other holidays, many choose to visit the area, increasing the number of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.

Education / Qualification

• Good level of education, including Maths and English
• Knowledge of medical terminology
• Previous NHS experience
• NVQ 4 Business Administration or equivalent knowledge or experience

Skills and Aptitude

• Able to communicate effectively with staff across different disciplines
• Ability to work independently and on own initiative with guidance from an immediate supervisor
• Ability to prioritise own work within prescribed Trust policies
• Knowledge of data protection and confidentiality

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure will be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Cornwall Partnership NHS Foundation Trust

£27,485 to £30,162 a year (Per Annum / Pro Rata)