Communications Supervisor

Main area Administration Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Rotational - every other weekend) Job  

Site Bodmin Hospital Town Bodmin Salary £28,392 - £31,157 Per Annum/Pro Rata Salary period Yearly Closing 10/09/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

We are looking for a dedicated individual to join our Switchboard Team as the Communications Supervisor.

The service is provided 24 hours, 365 days per year and the successful candidate must be prepared to work on rotas across these time frames, which will include weekends, bank holidays and lone working at night - flexibility and commitment is essential.

You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the Switchboard duties within our busy team

Responsible for supervising a comprehensive, efficient and quality based communication service across the health community in Cornwall.

Responsible for supervising 12 staff, including flexible working staff, within the Switchboard service at Bodmin Hospital. Providing a message handling communication service.

Managing day to day incidents - dealing with anything from disaster recovery, implementation of new technology and ensuring daily processes are followed and understood.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

The Switchboard service is a critical frontline service based at Bodmin Hospital providing a comprehensive, efficient, and quality based communication service across the health…