Communications officer

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

The communications officer plays a key role in supporting the delivery of high-quality communications and engagement activities across the Trust. The post holder will plan, coordinate and deliver communications projects and campaigns that help raise awareness of services, support organisational priorities, and strengthen the Trust's reputation with staff, patients, partners and the wider community.

Working as part of the Communications Team, the post holder will create engaging content for a range of channels, including the media, website, social media, publications and internal communications platforms. They will provide professional communications advice and support to colleagues across the organisation and help ensure information is accessible, accurate, timely, and aligned with Trust objectives.

The role requires excellent writing skills, strong organisational abilities and the confidence to manage competing priorities within a fast-paced environment. The post holder will also support the management of media enquiries, campaigns, events and sensitive communications issues as required.

• Plan, deliver and evaluate communications projects and campaigns that support Trust priorities.
• Write, edit and proofread a wide range of content, including news articles, press releases, patient information and staff communications.
• Manage the production and distribution of publications, promotional materials and communications resources.
• Respond to media enquiries and build positive relationships with journalists and media organisations.
• Provide expert communications and media advice to managers, teams and senior leaders.
• Monitor media coverage and communications performance, using insight to improve future activity.
• Support the management of sensitive, high-profile and crisis communications issues when required.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the…