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Customer Experience Lead & Process Improvement

Job in Boerne, Kendall County, Texas, 78015, USA
Listing for: Modlite Systems
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 67000 USD Yearly USD 55000.00 67000.00 YEAR

Job Description & How to Apply Below

Modlite Systems in Boerne, Texas, is seeking a Customer Experience Specialist to join on-site. You’ll own returns, warranties, RMAs, and help build processes with the operations team, reporting to the VP of Operations.

You’ll handle customer inquiries via email, chat, and phone, provide technical product knowledge, track service trends, and drive improvements to support a growing American-made brand.

Our organisation is growing, and we are hiring a Customer Experience Lead & Process Improvement in Boerne, TX, United States.

This role, Customer Experience Lead & Process Improvement at Modlite Systems, could be your next opportunity.

Are you ready to take on the Customer Experience Lead & Process Improvement role at Modlite Systems?

We would love to welcome a new Customer Experience Lead & Process Improvement to our group in Boerne, TX, United States.

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