Recruitment & Engagement Coordinator

Are you good at uncovering people’s hidden talents? Home Instead® Boerne is looking for someone who can identify the best Care Professional Candidates to serve our clients. The Recruitment & Engagement Coordinator will recruit, screen, and onboard new Care Professionals to serve families in the Boerne, Kerrville, and Fredericksburg areas.

• Paid Time Off
• Health Insurance
• Profit Sharing
• Bonus Potential
• Competitive Wages ($40,000–$50,000 per year)

The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Coordinator will recruit, screen, hire, and onboard a staff of Care Pros in order to provide the highest quality service to clients.

• Reflect the core values of Texas Hill Country Care, LLC (d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional, and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Conduct reference checks, criminal background and motor vehicle checks, and drug screens on all Care Pros following Home Instead Standards.
• Create and maintain all employment records including I‑9, W‑4, and all other employment‑related documents.
• Schedule and conduct Care Pro orientation and all required training, including training to meet Home Instead® Standards and optional training.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed.
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients, and family members.
• Adhere to all company policies, procedures, and business ethics codes and ensure they are communicated and implemented within the team.

• Conduct client/Care Pro introductions as needed.
• Perform any and all other functions deemed necessary.

• High school graduation or equivalent.
• One year of related business experience or an equivalent combination of education and work experience may be considered.
• Must possess a valid driver’s license.

• Uphold policies and procedures established by Texas Hill Country Care, LLC.
• Excellent oral and written communication skills and the ability to listen effectively.
• Independent, confidential, deadline‑driven work.
• Effective interpersonal skills, sound judgment, and good decision‑making.
• Discretion, integrity, and fair‑mindedness consistent with office standards.
• Knowledge of the senior care industry.
• Organize and prioritize daily, monthly, quarterly, and yearly work.
• Establish good working relationships with the franchise owner, office colleagues, Care Pros, and the community.
• Professional appearance and demeanor.
• Operate office equipment.
• Patient and congenial on the telephone.
• Computer skills, proficient in Excel and Word.
• Availability to work evenings or weekends as required.
• Perform duties in a professional office setting.
• Work as part of a team.
• Excellent organizational skills.

Entry level

Full‑time

Human Resources

Individual and Family Services

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