Retail Store Management Trainee

Overview

We are currently looking for the right Retail Store Management Trainee to join our Team!

Salary: $15.00 to $26.48 per hour

This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) as required by law.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employee may assist a customer on the exterior of the building or retrieve products stored in exterior areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary. Store Manager Trainees have the potential to earn 2-8% commission, based on the gross profit of personal performance. Applicants are provided with more details during the interview process.

Note:

This description is not an all-inclusive list of duties. Management may assign or reassign duties and responsibilities at any time. Duties may change due to reasonable accommodations or other reasons.

Arbitration:
If offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below applicable local minimum wage requirements.

* Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees apply.

** First Cash 401K program is available to all employees 21 years of age or older.

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.

First Cash Holdings, Inc. is an Equal Opportunity…