Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team.
Pay
: $12.95 to $15.95 per hour. Commission structure pays you for every transaction processed. Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.10 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Ability to earn unlimited commission above hourly base rate.
• Vacation: one week after six months, additional week after one year, two weeks on each anniversary thereafter. 120 hours after five years.
• Sick/Personal: eligible hours after six months, then 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. The Assistant Store Manager is accountable for day-to-day store operations and promoting a positive, productive environment. Partner with the Store Manager to lead and develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations and satisfaction. This role sets a customer-centric tone.

Alongside the Store Manager, this position analyzes store financial statements to meet financial goals. You will commit to the asset protection program, promote the business, and target new customer acquisitions. Employees work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

This position offers an hourly wage plus commission and a bonus based on store performance. The actual pay depends on location, qualifications, and experience.

This is a representative list of duties and is not all-inclusive; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control and secure customer loans.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and self-development training as requested.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willingness and ability to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve products from exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work at multiple locations as needed.
• Flexible retail schedule including weekends and holidays; 40+ hours per week…