Driver Manager

GTR are looking for Driver Manager based at Barnham Train Crew Depot

Are you an energetic, passionate and experienced leader who can get the best out of a team of drivers in one of our busy depots?

Are you able to lead and manage a designated group of drivers to deliver a high performing workforce in line with GTRs specific standards in safety, performance, and customer service expectations. To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.

To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.

Can you implement customer service standards that change the culture and raise the professionalism of drivers across GTR. Develop a first-class customer service environment that delivers excellent service to our customers. Enhance the on-board experience for our customers, resulting in repeat business and provision of higher satisfaction results. Drive team performance through excellent engagement and utilise the attendance procedure, improving performance, individual grievance, and the disciplinary procedures as appropriate to ensure fair treatment and improved performance.

Do you possess the following skills?

• Strong people leadership skills
• Strong interpersonal skills with the ability to inspire teams
• Developing and maintaining a professional relationship with Trade Union Representatives
• Effective oral and written communication skills

We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.

In return we offer you
:

• Final salary pension scheme
• Free travel on GTR services and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• 25 days' annual leaveplus bank holidays
• Discounted Oyster Card
• GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
• Star Hub –our great benefits package which includes many retail, health, travel and leisure discounts and offers

Full job description attached.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.

“It was my brother’s suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually – this is exactly where I’m meant to be.

I’m part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here.”

Tonderai Matizha-Johnson
Area Operations Manager

“When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn’t even mind it was based 250 miles away from where I lived.”

“Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the…