Relief Security Officer

Job Overview

Area relief officer covering DWP sites along the coast with a minimum weekly hours of 8.5 to 42.5. Protect customers' property, people and assets by providing security services following the Assignment Instructions (AI) and any subsequent changes.

• Deliver results that meet or exceed Key Performance Indicators/Service Level Agreements.
• Undertake additional training for continuous self-development.
• Maintain compliance with all applicable policies, legal and regulatory requirements.

• Ensure compliance with all policies and laws as directed by the Security Account Manager.
• Complete all tasks defined within Assignment Instructions.
• Review and suggest improvements to Assignment Instructions.
• Wear required licences (front-line, door supervision or CCTV PSS SIA) at all times.
• Comply with safety requirements and legal obligations.
• Follow instructions and procedures without unnecessarily challenging authority.
• Work systematically and methodically.

• Complete all required competency training.
• Undertake additional training as directed by the Security Account Manager.
• Use technology to achieve key objectives and develop expertise.
• Renew licence 16 weeks before expiry.

• Identify and report health & safety hazards immediately.
• Stay alert to threats or changes in the environment and take appropriate action.
• Involve others if a situation becomes threatening.
• Maintain professional conduct in difficult situations and with challenging customers.
• Complete accurate, detailed notebook entries after incidents for the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at designated times as per Assignment Instructions.
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience.
• SIA Licence / DS licence.
• SC Clearance desirable.
• Own vehicle with business insurance and full driving licence.

Flexible benefits scheme: virtual GP, financial wellbeing assistance, flexible benefits platform Choices, high street discounts via MiDeals, cycle-to-work scheme, life cover (equivalent annual salary or minimum £10,000), save-as-you-earn scheme, Mitie Matching Share Plan.

Recognition:
Mitie Stars with monthly and annual cash prizes. Career progression opportunities and diverse training resources.

Mitie is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, age, disability or veteran status.