You will serve as the first point of contact for customers, delivering excellent customer service and ensuring a positive customer experience. You will assist customers with daily banking services and transactions, provide information and support regarding banking products and handle customer inquiries, requests, and complaints in a professional manner. The role also involves supporting customer onboarding and administrative processes while ensuring compliance with company policies and operational procedures.
Qualifications:Bachelor's degree in any field.
Minimum 1 year of banking experience is preferred.
Fresh graduates are welcome to apply.
Interested in banking, customer service, and financial services.
Good communication and interpersonal skills.
Customer-oriented with a service excellence mindset.
Willing to learn and adapt to new industry trends.
Proficient in Microsoft Office.
Willing to be placed in Bogor.
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