Outreach Coordinator- Harrisburg PA

Apply for the Outreach Coordinator – Harrisburg, PA role at BVA Bears IT Solutions.

Benefits: Health insurance.

Work Details: Full‑time, 8 hours per day (6:00 am–6:00 pm Eastern Time, Monday through Friday except public holidays). Core hours 9:00 am–3:00 pm.

• Develop and implement outreach strategies to increase employer compliance with new hire reporting requirements.
• Collaborate with Commonwealth staff and internal teams to align outreach efforts with program goals.
• Promote use of electronic reporting methods including CWDS and FTP submissions.
• Support SLA tracking by documenting outreach activities and response rates.
• Ensure outreach materials comply with Commonwealth data privacy and security standards.
• Coordinate communication campaigns, including email, mailers, webinars, and live events.
• Create and distribute educational materials such as FAQs, guides, and training presentations.
• Represent the program at employer forums, industry events, and Commonwealth‑sponsored sessions.
• Respond to outreach‑related inquiries and provide follow‑up support to employers.
• Identify barriers to electronic reporting and propose solutions to improve adoption.
• Track employer feedback and adjust outreach strategies accordingly.
• Assist Reporting Analysts in compiling Outreach Activity Reports and Monthly SLA summaries.
• Ensure outreach‑related inquiries are responded to within SLA time frames.
• Handle sensitive employer information with confidentiality and participate in regular compliance and security training.

• Minimum 2 years of experience in outreach, communications, or public relations.
• Familiarity with CWDS or similar workforce systems.
• Proficiency in Microsoft Office Suite and virtual communication tools.
• Strong writing, presentation, and interpersonal skills.
• Ability to handle confidential data securely.

This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (e.g., passport, birth certificate, or Certificate of Naturalization) prior to employment. Non‑citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.

Seniority level:
Entry level

Employment type:

Full‑time Job function:
Other Industries: IT Services and IT Consulting.