Billing Specialist

The Billing Specialist is responsible for processing client bills using full knowledge and understanding of accounting software, including electronic billing and third-party vendor sites. The position provides assistance to attorneys and secretaries to ensure accurate time and disbursement entries and completes all billing to meet established deadlines. The position provides assistance as needed to management and to the Client Accounting team.

• Prepares and handles all aspects of billing for specified attorneys and/or clients as assigned.
• Assists attorneys and staff with billing questions.
• Works directly with clients relating to their billing guidelines, e-billing setup, and any other billing questions or issues.
• Processes various time, disbursement, and billing reports for attorneys, staff and clients.
• Reviews client intake memos for billing guidelines, e-billing requirements, billing rates, client and contact information and verifies that all data is updated in client and e-bill databases.
• Assists the Client Accounts Supervisor with researching client credit and trust amounts, account reconciliations and other research projects.
• Assists with accounting functions necessary for month end closing.
• Performs back‑up duties for Client Accounting team as needed.
• Maintains proficiency in accounting software, Word and Excel, and participates in training and preparation for regional conferences, and software upgrades as related to billing functions.

Communication:
Understands the importance of and demonstrates verbal, written, and non‑verbal communications.

Customer/Client

Experience:

Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.

Job Knowledge & Technical Skill :
Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.

Team Player :
Works within team and cross‑functionally to meet required results.

• At least 3 years of related experience or Associate Degree and equivalent experience.
• Requires fundamental knowledge of accounting software and basic accounting principles.
• Requires analytical skills to apply knowledge to practical situations and the ability to foresee problems and effect solutions.
• Ability to work independently under pressure and pre‑set deadlines in an accurate manner with consistently high production.
• Requires exceptional attention to detail and proofreading skills.
• Requires above average typing and ten key skills, and proficiency in the Microsoft Office suite of products (Outlook, Word and Excel).
• Requires good organizational and planning skills to prioritize and complete assigned bills accurately and in a timely manner and to assess, recommend and implement improved work procedures.
• Good interpersonal/communication skills to work effectively with personnel at all levels within the firm.
• Dependability, the willingness to meet the requirements of the position, accepting a wide variety of assignments with a positive attitude and team spirit.
• Requires absolute confidentiality and discretion.

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to…