Office Support Coordinator

Office Support Coordinator (Service Processing Coordinator) – Boise,

CLA is a top 10 professional services firm dedicated to creating opportunities for clients, people, and communities. We are looking for an energetic Office Support Coordinator to play an important role in supporting our service team leaders and managing various business functions through marketing and administrative activities.

• Front Office Administration:
  Answer phones and coordinate with other offices as needed.
• Manage front desk hosting for clients and guests; handle parking needs for guests.
• Coordinate all mailings, including UPS and certified; add charges to the billing system by client.
• Coordinate office maintenance and maintain the production room, including supplies and copier needs.
• Assemble, mail, file, deliver, and e‑file tax returns.
• Proactively manage database and workflow systems to ensure accurate maintenance of client data.
• Respond to client needs on behalf of tax teams as needed to assist with time and workflow management.
• Participate in local, regional, and firmwide teams to serve our clients.
• Tax form management: collect and process in a timely manner.
• Prioritize and be resourceful in completing tasks through multitasking and utilizing creative thinking.
• Work well with time‑sensitive projects and adaptable to specific deadlines.
• Demonstrate strong communication and effective interpersonal skills.
• Drive change and efficiencies within the team.
• Complete and manage workflow functions with the ability to expand with experience.
• Possess strong technology skills with an ability to adapt to changes and new programs.
• Understand and can support all administrative functions within a group and an office.
• Produce quality, professional internal and client‑facing documents.
• Implement firm and office processes and procedures with direction from the Operations Director.

• 3 or more years of related administrative support experience required.
• High school degree or equivalent experience is required.
• Bachelor’s Degree is highly preferred.
• Intermediate to advanced level experience in Microsoft Office and Adobe products.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.  to learn about your hiring rights.

Wellness at CLA:
To support our CLA family members, we focus on their physical, financial, social, and emotional well‑being and offer comprehensive benefit options that include health, dental, vision, 401(k), and more. To view a complete list of benefits.