Receptionist, Administrative​/Clerical

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.

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At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We continuously improve our business through the Block Next multi‑year roadmap, focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best. As a seasonal Client Service Professional/Receptionist
, you will wow clients now and in the future by building strong relationships, greeting them warmly, and matching them with the right tax professional.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Complete other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency and ability to use Microsoft Office

We invest in our people’s total well‑being. Our benefit offerings help associates plan for their unique health, well‑being, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Benefits include Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (additional eligibility requirements apply)
• to checkout all available benefits.

We remain committed to building a Connected Culture made of trust, care, and collaboration. Our world‑wide recognized work environment supports growth and inclusion.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail