Data Management Assistant

Remote/WFH - 100% in MA

Performs the day to day clerical, recordkeeping or processing duties of a particular area or function using common office technology and client administrative systems. Will train on latter. Gathers data and assists in preparing reports. Provides information to faculty, staff members, students and the public. Keyboards and processes text and information, and may answer general correspondence. Makes appointments and maintains calendars based on specific instructions.

Arranges meetings, schedules rooms and equipment. May maintain inventory and or order office supplies. Contributes to unit goals by accomplishing clerical or administrative duties as required. Some business training beyond high school desired.

The client is seeking applicants for an Operations Data Assistant position to support multiple data projects. This role involves many aspects of data management/enrichment which will strengthen PPE's data quality and use. The role will spend a considerable amount of time in Salesforce ensuring a high level of data cleanliness and integrity. The ideal candidate will be comfortable working with various business systems, databases, and data visualization tools and have familiarity or interest in learning domestic/international education terms and structures to translate into our specific Salesforce data model.

• Perform regular data enrichment and cleaning tasks to remove duplicates, correct errors, and fill in missing information
• Explore efficiencies in data cleaning and management
• Support documentation efforts related to Salesforce data cleaning and management
• Participate in meetings and brainstorming sessions as needed

• Strong attention to detail, ability to consistently demonstrate sound judgment, flexibility, and strong problem-solving skills
• Familiarity with data quality management principles
• Interest in data management
• Familiarity or interest in learning domestic/international education terms and structure
• Ability to work independently and as part of a hybrid team

• Familiarity with Salesforce not required, but a plus
• Looking for a detail-oriented professional to support data management and administrative processes

• Strong attention to detail
• Experience with data cleaning
• Knowledge of educational institutions or higher education environments preferred but not required
• Experience with Salesforce or similar systems is a plus, but not required
• Ability to work independently

• 100% Remote
• Up to 14 hours per week

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status