Office Administrative Assistant

Position: Administrative Assistant

Location: Boise, Idaho

Schedule: Full-Time | Monday–Friday

Hours: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM

Interview: Onsite –

Start: Immediate

• Perform a variety of administrative and clerical tasks to support daily operations.
• Add and update cases from the FTP site into the IRIS system accurately and efficiently.
• Contact victims or claimants by phone or email when additional information is required.
• Review information and documentation for completeness and accuracy.
• Maintain confidentiality while handling sensitive case and personal information.
• Follow established procedures and ensure all assigned tasks are completed accurately and on time.

• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Comfortable communicating with victims, claimants, and providers by phone and email.
• Ability to follow established procedures and work independently.
• Comfortable working with data systems and confidential information.
• Professional communication and customer-service skills.
• Medical billing knowledge is a plus
  , including familiarity with:
• CMS-1500 and UB-04 forms
• Explanation of Benefits (EOB)
• Medical records and billing details