KPI Program Manager

You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.

A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands‑on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

The KPI Program Manager leads the design, governance, analysis, and continuous improvement of enterprise and functional key performance indicators. This role partners with business leaders to translate strategic priorities into measurable outcomes, establish reliable reporting routines with KPI Owners, and drive accountability for action. The KPI Program Manager ensures that metrics are clearly defined, supported by trusted data, and used consistently to improve operational and financial performance.

This role also partners with Finance and HR Total Rewards on KPI performance forecasting to ensure accurate bonus accruals.
Internal title for this role is Manager Target Setting Cascade (TSC).

• Partner with leaders to define Key Performance Indicator (KPI) frameworks that connect strategic objectives, business plans, and operational priorities
• Establish and maintain KPI definitions, KPI Owners, formulas, data sources, targets, thresholds, reporting cadence, and documentation
• Develop clear scorecards, dashboards, and executive‑ready performance narratives that highlight results, trends, risks, and opportunities
• Work with Finance, HR Operations, Information Technology, and KPI Owners to validate metric accuracy, resolve discrepancies, and strengthen controls
• Analyze performance drivers, conduct root‑cause analysis, and translate findings into practical recommendations
• Facilitate recurring performance reviews, document decisions and actions, and follow through with accountable owners
• Support annual and periodic target‑setting processes using historical results, forecasts, benchmarks, and strategic priorities
• Identify opportunities to simplify reporting, automate manual processes, retire low‑value metrics, and improve decision speed
• Train business partners on KPI interpretation, data literacy, and effective use of performance management tools
• Build alignment across functions and promote a culture of transparency, ownership, and fact‑based decision‑making

• Bachelor’s degree in business, finance, HR, economics, analytics, engineering, operations, or a related field, or equivalent practical experience required
• Master’s degree in business administration, analytics, finance, or a related discipline preferred
• 7+ years of experience in performance management, business analytics, finance, operations, or a related discipline required

• Strategic thinking and business acumen
• Data analysis and insight generation
• Performance measurement and governance
• Executive communication
• Stakeholder management and facilitation
• Attention to detail and data integrity
• Problem solving and continuous improvement
• Accountability and results orientation
• Demonstrated experience designing KPI frameworks, target setting, scorecards, dashboards, or management reporting
• Advanced proficiency with spreadsheets and presentation tools; experience with business…