Receptionist, Customer Service​/HelpDesk

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better, including your own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

• Part and Full Time Benefits:
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including  protection and pet insurance
• Full Time Only Benefits:
  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
  • Tuition reimbursement

• Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and answers/directs phone calls to the proper residents and staff.
• Sorts, delivers and collects incoming/outgoing community and resident mail, may be asked to do basic office/clerical functions, and maintains visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

What it takes to be a Receptionist at Brookdale:
Greeting visitors, answering questions, ensuring visitor signs, directing calls, sorting mail, handling clerical tasks, and responding to emergencies per protocol.

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with over 675 communities, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.

Entry level

Full-time

Administrative

Hospitals and Health Care

Boise,

Brookdale is an equal‑opportunity employer and a drug‑free workplace.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Brookdale offers up to $725 in naturalization fee assistance for qualified associates with at least a year of service.

The application window is anticipated to close within 30 days of the posting date.

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.