Member Services Representative - DAY SHIFT PT

Future Opening:
Member Services Representative - DAY SHIFT PT

Reports to:

• Manager

• Proficient reading and writing skills
• Computer skills

• Monthly or Weekly Department Meetings, Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, a weight room, full service locker rooms with showers, tanning booths, Hydro Massage bed, and an extensive schedule of Crunch’s signature classes including Zumba, Body Web with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in a courteous, helpful, and professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward them to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facilities, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Perform opening and closing duties

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees

Crunch offers comprehensive benefits for eligible employees.

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best: ‘encourage, empower, and entertain.’”