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Strategic Customer Success Leader

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Rocket Software
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 83000 - 112000 USD Yearly USD 83000.00 112000.00 YEAR
Job Description & How to Apply Below

Rocket Software is seeking a Senior Customer Success Manager to own customer relationships, drive issue resolution, and ensure long-term success for our clients. You will mentor junior teammates, advocate improvements, and coordinate across Sales, Marketing and Support to serve customer needs.

Based in the United States, you will use Gainsight and deep knowledge of Rocket products to maximize value, strengthen retention, and contribute to a high‑performing customer success team.

We have an opening for a Strategic Customer Success Leader in Boise, , United States within Sales.

Join us at Rocket Software as our next Strategic Customer Success Leader in Boise, , United States.

We are currently recruiting a Strategic Customer Success Leader for our team in Boise, , United States.

This is a genuine role to take on the Strategic Customer Success Leader role at Rocket Software.

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