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Customer Experience Lead – Call Center Ops

Job in Boise, Ada County, Idaho, 83701, USA
Listing for: Datavant
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 57000 - 67000 USD Yearly USD 57000.00 67000.00 YEAR
Job Description & How to Apply Below

Datavant seeks a working supervisor to oversee call center associates and ensure quality of Health Port services while driving profitability. You will train staff, develop policies, and implement procedures to boost customer satisfaction.

Responsibilities include planning schedules, improving service efficiency, handling escalations, and reporting metrics to management. A strong candidate has 2+ years in call center supervision and excellent communication skills, with a relevant degree or

This role, Customer Experience Lead – Call Center Ops at Datavant, could be your next move.

We invite applications for the Customer Experience Lead – Call Center Ops position located in Boise, , United States.

The following role is for a Customer Experience Lead – Call Center Ops with Datavant.

Our group is growing, and we are hiring a Customer Experience Lead – Call Center Ops in Boise, , United States.

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