Customer Service Specialist
Listed on 2026-11-01
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
- Location 10211 West Emerald Street,Boise, , 83704,United States
- Base Pay $16.00 / Hour
- Job Category Customer Service
- Employee Type FT Non-Exempt
- Required Degree High school
- Manage Others No
- Phone
Episciences, Inc. is currently looking for an amazingly talented Customer Service Specialist to greet our guests and callers with outstanding overall customer experience. The Customer Service Specialist will be responsible for taking and processing orders from consumers and providing administrative support to Epionce Professional Partners . This important position is for anyone who is connected with the Corporate Office.
What to expect in a Customer Service Specialist role at Episciences, Inc:An inclusive, casual business-like company culture
Free award-winning Episciences merch
100% employer paid medical, dental, and life insurance
Company matching retirement plan
Company quarterly bonus program
Requirements What we expect of you :- High school or equivalent required, college preferred
- Capable of working in a fast-paced environment with a friendly personable attitude
- Proficiency in Outlook, Word and Excel required
- Proven ability to exceed customer expectations
- Strong analytical, verbal/written communication and problem solving skills
- Well organized and detail oriented
- Positive and self-motivated
- Excellent interpersonal and communication skills
- Proficiency in Sales Pad preferred
Responsible for keeping the reception area tidy and in good order, as an initial impression of the Epionce brand to those who visit.
Appropriately, efficiently and professionally handle customer requests by phone and e-mail.
Take orders in a friendly and professional manner.
Process orders correctly and efficiently.
Provide administrative support as needed which includes but is not limited to printing marketing materials and preparing materials for projects.
Responsible for knowledge of all Epionce products and systems.
Responsible for the maintenance, in good order, of all files assigned to these functions as well as the safekeeping of all company records.
Ensure that the policies and procedures of the company are carried out in a manner consistent with the goals and objectives set forth by company management
Greet and log visitors coming into the corporate office. Monday - Friday 8:00am - 4:30pm.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).