Customer Experience Architect & Support Lead
Listed on 2026-11-01
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Customer Service/HelpDesk
Technical Support, Customer Service Rep
Mercury is a fintech company building a complete finance stack for startups, offering banking services through partner banks. Since 2019, Mercury has grown to serve over 300,000 startups and small businesses, with a culture that values diversity, belonging, and kindness.
We are seeking a Customer Experience specialist to answer questions across chat, email, and phone, help customers use our product, and drive improvements by spotting issues and collaborating with engineering.
Step into the Customer Experience Architect & Support Lead role at Mercury in United States and grow with us.
The following role is for a Customer Experience Architect & Support Lead with Mercury.
Our team is growing, and we are hiring a Customer Experience Architect & Support Lead in United States.
This Full Time role is for the Customer Experience Architect & Support Lead role at Mercury.
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