Embedded Linux Field Engineering Manager; Americas

Embedded Linux Field Engineering Manager (Americas only)

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder‑led, profitable and growing.

We are hiring an Embedded Linux Field Engineering Manager to lead a regionally‑focused team of Field Engineers in Presales and Professional Services activities, helping customers with solution architecture, design and delivery.

Location: This is a remote role running a team in one of three Geos – Americas, EMEA or APAC. You will need to be located within the Geo you manage, covering the few time zones you span.

Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission‑critical control systems, gateways and appliances that must meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market.

Field Engineers are thought leaders who help customers solve hard problems. They are accomplished technologists that take a hands‑on approach to embedded Linux strategy and delivery, and help customers achieve ambitious technical and business goals. They also nurture their colleagues, deepening technology understanding, time‑management skills and customer business thinking for continuous improvement and personal development.

Successful candidates will have strong Linux knowledge and be proficient coders and scripters. They will have experience with low‑level Linux boot, BIOS, firmware and embedded software development methodologies, and enjoy the pace of change and diversity of client engagements with driven technology entrepreneurs.

• Lead and develop a team of Field Engineers, ranging from graduate to senior, in Presales and Professional Services.
• Solve customer problems by promoting our technologies and being a trusted advisor.
• Work remotely in a single major time zone.
• Coach, mentor, and offer career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organisational practices.
• Plan and manage progress on agreed goals and projects.
• Be an active part of the leadership team, collaborating with other leaders.

• Exceptional academic track record from high school and university.
• Bachelor’s degree in Computer Science or related technical field.
• Extensive embedded Linux experience – Yocto or other.
• Extensive Linux experience – Debian or Ubuntu preferred.
• Fluency in at least one of Golang, Python, C, C++, or Rust.
• Ability to manage a small team.
• Experience with customer engagements.
• Professional written and spoken English.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Result‑oriented, with a personal drive to meet commitments.
• Ability to communicate the business benefits of technology.
• Humble learner and quick study.

RTOS experience, additional programming or human languages, and previous experience working in a remote‑first, diverse, distributed company.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity…