Credit and Collections Manager

For our client, we are seeking a Credit and Collections Manager to join the team of a leader in the Information Technology space.

This role will oversee credit and collections operations within a fast-paced technology environment, with a strong focus on accounts receivable controls, risk management, and effective cash recovery. The manager will partner closely with Sales and Finance to align credit decisions, resolve disputes, and support sound operating decisions. In addition, this leader will coach the team, improve processes through data-driven insights, and help ensure consistency across the order-to-cash cycle.

Location:

Remote

Compensation: $135,900 – $177,425 annually

• Lead credit and collections operations, ensuring priorities and controls are maintained
• Coach and develop team members to drive performance and accountability
• Manage credit assessments and dispute resolutions efficiently
• Approve complex credit requests in alignment with policies and risk
• Analyze credit risk and communicate strategies to stakeholders
• Collaborate with Sales and Finance to ensure alignment on credit decisions
• Design collections strategies to support effective debt recovery

• Degree in Accounting, Finance, Business, or a related field
• 7+ years of experience in Accounts Receivable, Credit, Collections, Order to Cash, or finance operations
• 3+ years of people leadership experience managing teams
• Strong understanding of credit management, collections, and AR accounting controls
• Experience in complex environments such as BPO or SaaS
• Ability to use data and metrics to drive operational improvements
• Excellent communication skills for stakeholder engagement

• Health and wellbeing resources
• Paid volunteer days
• Variety of perks aimed at family engagement and community involvement

Our client is an equal opportunity employer.