Eligibility Clerk

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The Ada County Clerk’s Office, proudly named one of Idaho’s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we’d love to meet you.

The Ada County Clerk’s Office is a great place to work! Within Ada County, there are more than 2000 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day.

We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:

• Comprehensive medical, dental, and vision coverage
• Generous vacation and sick leave starting day one
• 11 paid holidays each year
• One of the nation’s top state retirement systems (11.96% employer contribution)
• 457(b) plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and wellness programs
• Ongoing training opportunities

The Ada County Clerk’s Office serves the community through five divisions:
Court Clerks, Recorders, Auditors, Elections, and Community Programs
. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you’ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

Ada County Clerk's Office

Indigent Services helps provide temporary assistance to certain community members who qualify by helping pay for cremation, certain utilities, and rent. This position reviews applications for county assistance to determine eligibility pursuant to Idaho Code, and maintains detailed financial records of the Indigent Services Office, including collection of account balances on approved applications. The position is located in the Ada County Clerk’s Office, Community Programs, Indigent Services Division.

• Conducts and documents sensitive fact-finding interviews to determine eligibility for Ada County Indigent Services pursuant to Idaho Code;
• Collects outstanding account balances on previous approved applications via phone, email and other correspondence;
• Acts as front-facing contact for the public in order to receive rental, utilities, cremation and some property tax, settlement, and trash hardship applications and communicate with applicants in person, over the phone, and via mail or electronic written communication;
• Documents and develops cases by gathering information from a variety of individuals and information sources;
• Communicates with landlords, family members and others to verify expenses, assets, income, and resources of applicants, i.e. rental, residency, employment verification, etc.;
• Reviews applications and findings for completeness and accuracy;
• Determines eligibility for county assistance by interpreting and applying Idaho Code;
• Creates and presents written findings of cases for recommendation to the Ada County Board of Commissioners;
• Recommends and participates in development and implementation of policies and procedures for monitoring program utilization;
• Assists in the appeals process, including but not limited to assembling information and representing Ada County in appeal hearings;
• Prepares vouchers necessary to generate payments to approved vendor requests for payment;
• Checks invoices, vouchers, and statements received;
• Posts and balances revenue items and cash receipts to…