Customer Service Aide PRN

Customer Service Aide PRN As Needed Days

Saint Alphonsus Regional Medical Center in Boise,  hiring a Customer Service Aide to support the Food and Nutrition Services Department.

The Customer Service Aide will provide exceptional customer service by taking patient meal orders, working in the cafeteria and interfacing with department technology, and assuring quality of the food to maximize positive patient/customer experiences.

Part time

Day Shift

• This position will be scheduled on an as‑needed basis. Shifts may include weekends, weekdays or holidays.
• Position is not eligible for benefits as it is PRN.

• Cashier duties, restocking inventory, and providing exceptional customer service.
• Receive patient meal orders from patient or provider through the use of CBORD, Power Chart, and wireless tablet/phone.
• Deliver patient meals to room, verify correctness of meal ticket and assist patients with tray table and opening food items as appropriate.
• Document patient food intake following meals and collect feedback.
• Remove trays from patient rooms and return the soiled trays to the kitchen.

• Delivers food trays to patients.
• Assists patients with opening packaged food items.
• Collects trays after meals.
• May need to transport food to off‑campus locations; if so, a valid Idaho Driver’s License and driving record are required.

• High school diploma or equivalent preferred but not required.
• Previous experience in hospital food service helpful but not required.

• Saint Alphonsus Health System is proud to be named one of the Top 15 Health Systems in the country by IBM Watson Health.
• Saint Alphonsus Health System has the region's most advanced Trauma Center.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.