Principal Partner

Principal Compensation Partner

Pager Duty is seeking a Principal Compensation Partner to join our diverse, customer‑focused team. The role reports to and partners closely with the Director of Global Compensation to build and refine Pager Duty’s global broad‑based compensation programs, attract and retain key talent, and align with the business’s strategic and financial goals. The candidate will identify opportunities and execute improvements to our service delivery model, scale and automate processes, and successfully collaborate cross‑functionally with HR Business Partners and business leaders on global compensation program design and implementation.

While this role is posted as remote, candidates located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.

• Partner with the Director of Compensation to design, implement, and regularly evaluate Pager Duty’s global compensation programs and processes, including base pay and incentive programs, salary range and job title frameworks, career architectures and merit/promotion guidelines.
• Collaborate and consult with senior leadership and HR Business Partners to create solutions and ensure compensation programs meet the demands of the ever‑changing talent and economic market and stay competitive.
• Provide day‑to‑day guidance to HRBPs, recruiters, and people leaders on exception requests and pay decisions.
• Act as the project manager and key contributor to the compensation review/merit process.
• Network with industry peers to evaluate trends and maintain market competitiveness of all programs and offerings.
• Partner with our Executive Compensation Partner on long‑term incentive/stock compensation market evaluation and administration.
• Ensure accuracy and integrity of HR data by partnering with People Operations and HRIS teams to conduct regular audits and quality control measures, and implement automation of audits to reduce manual work.
• Provide occasional mentoring to other members of the Compensation and broader Total Rewards team.

• Minimum 8 years experience as a compensation professional, with a mix of direct business partnership and program management/analysis for a global organization; or transferable relevant experience.
• Ability to lead by influence, work independently with high‑level guidance, and meet deadlines in a fast‑paced, dynamic environment.
• Proven experience managing large, cross‑functional projects.
• Excellent communication skills, both verbal and written, with the ability to present and translate complex data and insights to diverse stakeholders.
• Critical and curious thinker with a focus on data‑driven recommendations, automation, and attention to detail, accuracy, and confidentiality.
• Proven ability to collaborate and influence outcomes while not being directly responsible for final decisions.
• Familiarity with HRIS systems, reporting tools, and/or experience using AI or automation tools.
• Strong global knowledge of labor laws, regulations, and industry standards related to compensation and HR analytics.

• Experience in a high‑tech public B2B SaaS organization.
• Hands‑on experience with Workday HCM and Advanced Compensation, particularly in administering a compensation review process.
• Previous experience successfully managing company‑wide compensation review and planning cycles.
• Experience designing and implementing a new or redesigned job architecture and related compensation framework.
• Knowledge of global statutory compensation requirements.
• Expertise in statistical analysis, data modeling, and visualization techniques.
• Experience as an agent in an HR support ticketing system, such as Jira.

The base salary range for this position is 147,000 – 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Base salary ranges are determined by role, level, and location and may vary accordingly.

Pager Duty’s benefits package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and…