Manager IHT-Modern Workplace Services

Manager 2 IHT-Modern Workplace Services

St. Luke's Health System is seeking a dynamic manager to lead our enterprise collaboration and productivity ecosystem. The role combines technical ownership of Microsoft 365 and productivity applications with strategic oversight of AI‑driven solutions, including Copilot and Power Platform. The manager will guide platform strategy, manage solution development, and ensure our digital workplace empowers employees and meets evolving business needs.

• Lead the architecture, governance, and performance of Microsoft 365 services (Teams, SharePoint, One Drive, Exchange Online)
• Oversee Copilot and Copilot Agent deployment, customization, and lifecycle management
• Stay ahead of emerging technologies to enhance collaboration and end‑user productivity
• Accountable for productivity applications such as Microsoft Visio, Project, Adobe Creative Cloud, Snag It, and others
• Drive solution development using Power Platform (Power Apps, Power Automate, Power BI) to meet customer requests
• Collaborate with business units to translate requirements into scalable, secure solutions
• Establish and maintain governance, compliance, and security standards across platforms
• Lead training, adoption, and change management initiatives for new tools and features
• Partner with procurement and vendor management to optimize licensing and cost efficiency
• Maintain a solution intake and prioritization process, ensuring timely delivery and alignment with business goals
• Oversee the evaluation, selection, and implementation of systems or technologies
• Determine business requirements and needs, identify key performance factors, define projects and priorities, and recommend resources based on business priorities
• Plan, organize, and staff the department; make personnel decisions (hiring, terminations, promotions, etc.) and evaluate performance
• Advise subordinates on administrative policies and procedures and recommend changes

• 5+ years in enterprise IT, digital workplace, or automation leadership
• Strong expertise in Microsoft 365 technology stack
• Experience with Power Platform development and Copilot integration
• Familiarity with productivity tools and enterprise licensing models
• Proven ability to lead cross‑functional teams and deliver business‑aligned solutions
• Strategic mindset with strong communication and stakeholder engagement skills
• Strategic thinker who can translate technology into business value

• Reports to:
  
  Director, Digital Experience
• Leads: M365 and Power Platform engineers, solution analysts, and adoption specialists

• Education:
  
  Bachelor’s degree or equivalent experience
• Experience:
  
  6 years of relevant experience
• Licenses/Certifications:
  
  None

e’s, caring for people in the communities we serve is our mission — and this includes our own team. We offer a robust benefits package that supports our teams professionally and personally. In addition to a competitive salary and retirement plans, we provide wellness options such as on‑site massages, counseling through our Employee Assistance Program, access to the Personify Health Wellness tool, and formal training and career development opportunities to help you reach your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Please note:

this posting does not reflect all job duties and responsibilities and is intended to provide an overview to job seekers.