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HelpDesk/Support Technical Support IT Support Systems Administrator

Helpdesk Team Lead - ITIL & SLA Champion

Job in Boise, Ada County, Idaho, 83708, USA
Listing for: Clearwater Analytics, Ltd
Full Time position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology firm in Boise is seeking an experienced IT Helpdesk Team Lead to lead the helpdesk team and ensure exceptional IT support services. The ideal candidate will have strong technical knowledge and leadership skills, with a background in IT support and customer service. This role involves managing support requests, monitoring team performance, and driving improvements in service delivery. The company values diversity and encourages applications from varied backgrounds.
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