Lead Technical Business Analyst

As a Lead Technical Business Analyst with Resource Data, you will support clients with the delivery of custom software solutions by gathering and organizing business information, gathering requirements documentation, and contributing to testing and implementation efforts. This is a collaborative role that works to ensure that project tasks are completed efficiently, on time, and within budget, helping to align system functionality with business needs.

This role requires strong technical acumen including experience with wire framing and diagramming tools, SQL and SSMS, and the ability to interpret application code. Leadership responsibilities will take place in the form of player‑coaching and mentoring for more junior members of the team, as well as thought leadership on best practices and SOP's for the branch's BA practice.

• Leading the elicitation, analysis, documentation, and management of complex business and technical requirements for custom software solutions
• Reviewing technical documentation and code in lieu of customer interviews to create clear, actionable technical requirements, user stories, acceptance criteria, and functional specifications
• Collaborating with stakeholders to create and review workflow/process diagrams, mockups, and wireframes using tools such as Balsamiq and Visio
• Documenting current‑state and future‑state business processes, system workflows, and data flows using narrative descriptions and diagrammatic models
• Analyzing databases using SQL and SQL Server Management Studio (SSMS) to validate business rules, support reporting needs, and assist with troubleshooting and root‑cause analysis
• Creating and maintaining test strategies, test plans, and test cases appropriate to both Agile (iterative validation, UAT support) and Waterfall (formal system and acceptance testing) projects

• 7+ years of experience as a Business Analyst supporting development of custom software solutions
• 7+ years of experience producing technical documentation, including requirements specifications, user stories, process diagrams, test plans, and implementation artifacts
• Demonstrated experience working across Agile, Waterfall, and hybrid project methodologies, with the ability to tailor artifacts and approaches accordingly
• Proficiency with UX and diagramming tools such as Balsamiq, Visio, Lucidchart, or similar
• Experience using SQL and SQL Server Management Studio (SSMS) or similar database tools to explore schemas, tables, views, and stored procedures
• Ability to read and understand application code well enough to discuss functionality, logic flow, and impacts with development teams
• Proven ability to build rapport, establish trust, and collaborate effectively with clients and cross‑functional teams

• Bachelor’s or master’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field
• Prior experience in a technology consulting firm or professional services organization
• Familiarity with MVC controller patterns
• Certifications such as:
  • IIBA Certified Business Analysis Professional (CBAP)
  • PMI‑PBA or PMI Agile Certified Practitioner (PMI‑ACP)
  • Technical Writing Certification

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About Us

For more than 37 years, we’ve designed and built innovative technology solutions for our clients most complex challenges. We work on diverse projects spanning different industries, tech stacks, and systems. Forming strong partnerships with our clients is a cornerstone of our success. As a result, we’ve expanded to 5 locations and more than 200 employees.

We Believe in Team

We come from diverse backgrounds, not just IT, and have a wide range of interests. This diversity brings unique perspectives and insights to our work. You’ll always find support from coworkers—no matter their role or location. We believe in working together, pooling our ideas and expertise to achieve amazing results. Together, let’s conquer challenges and grow our skills all while enjoying our work.

It’s About Balance

“Work‑life balance” isn’t a catch phrase, it’s a core value we live every day. Say goodbye to overtime, long hours, and constant travel. Our culture is…